Returns & Exchanges
We gladly accept returns and exchanges for non-personalized orders.
Contact Ashley@LucyLousDesigns.com within: 14 days of delivery.
Ship items back within: 30 days of delivery.
Refunds are processed when item has been returned & inspected.
We don't accept cancellations once an order has been placed.
Please contact us if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders.
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.